Client Support, Assistance & FAQs — Your trusted Nexo resource for wallet, app, and account guidance.
The Nexo Help Center is designed to provide users with secure and instant assistance for their digital asset management. Whether you’re new to Nexo or an experienced investor, our support platform ensures seamless resolutions to all queries regarding your wallet, account setup, and transaction activities.
Access Help CenterNexo’s mission is to provide a user-centric support experience. The Help Center is structured to deliver clarity, speed, and confidence in every interaction.
Choosing Nexo means choosing a platform that values transparency, security, and reliability. Our Help Center empowers clients to manage issues independently while having access to dedicated support experts for advanced matters. The platform is responsive across devices, allowing users to access FAQs and live support on mobile or desktop anytime.
Get Client SupportYou can reach the Nexo Help Center through the in-app support feature or via the support section on the website for quick ticket submission.
Yes, the Help Center provides automated assistance 24/7, with live agents available during peak hours for personalized support.
Yes, the Help Center provides secure verification steps for wallet recovery to ensure your account remains safe and accessible.